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We are wagging our tails in anticipation of meeting you!

Our Process

Get In Touch

Meet And Greet

Book Your Stay

Step 1: Let's share some information! Please register within our customer portal. Feel free to contact us with any questions.

Step 2: Nothing like a good ole' fashion spin and sniff. We conduct a thorough full day assessment of all attendees so that we know how to best care for your dog! You can schedule your meet and greet from our online portal or call/email.

Step 3: Daycare requires no reservation, so feel free to drop by. To reserve your overnight escape, please use our customer portal or contact us so we can get your suite ready for you (it's the leash we can do!).

Requirements Highlights: 

  • Our full list of policies can be found here

  • Complete the new client registration here

  • Dogs must pass a pre-enrollment behavior and socialization assessment (our Meet and Greet) prior to booking daycare or boarding.

    • During our in person Meet and Greet, we will ensure visitors are not aggressive and don't display excessive separation anxiety. For the safety of everyone, we determine that our guests are well socialized.​

  • Guests over 7 months of age must be spayed or neutered.

  • Vaccinations (Rabies, DHLPP, and Bordetella) must be current, including a negative fecal test within the last year.

  • Dogs must be on a flea/tick control and heartworm preventative.

Lets Get Social

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Bark at Us

Location

500 Industrial Drive, Suite 559
Naperville, Illinois 60563 

Phone

630-579-1220

Email

Customer Service: welovedogs@thecrateescape.com

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Online/Technical Assistance: 
helpme@thecrateescape.com

Hours

Monday - Friday: 7am to 6pm
Saturday - Sunday 8am and 6pm

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